Shipping & Returns | Customer Care | Terms

 

SHIPPING

Free standard shipping on all orders.  If you need it fast, please email us at orders@marylai.com and let us know what type of shipping you need.  Just know that charges will apply for expedited shipping.

RETURNS

You have 14 days to return an item from the date you received it.  We stand by our quality and want to show our customers that we mean it.  Any time during the course of  ownership of your bag, if it breaks we’ll fix it for you.  Just drop us an email at support@marylai.com with a brief description.  We will be more than happy to fix it and ship it back to you free of charge!  Only thing that’s on you is the shipping to us.  If there is an issue where we are not able to fix it, we will do our very best to make it up to you.

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Customer Care

The leathers and skins were chosen with the greatest care. The handcrafted treatment of the materials makes them irregular. This is what makes them interesting and special.
Therefore this feature should not be considered neither as a fault nor as a reason for complaint. Attention should be paid also on some specific materials because of the dyeing used, which may come off on fabrics or coatings, particularly those with light colors.
To make sure your bag remains beautiful for as long as possible, we would recommend the following:
For leather goods, light-colored items in particular, please avoid extended contact
with any material likely to lose color and stain the leather. Please pay special attention for patent leathers when unpacking and storing as contact with another bag may result in color transfer.
When not in use, please keep the handbag stored in the fabric pouch provided for protection.
Please protect your bag from dampness and keep away from all heat sources.
Please avoid leaving a leather item in the sun for a long time: an extended exposure to natural or artificial sunlight may cause a change in color or material aspect.
To clean your leather or fabric item, please rub it gently with a soft cloth.

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TERMS OF USE AND CONDITIONS

The following terms and conditions govern your use of www.marylai.com (herein, the “Site”). By using this Site you are indicating your acceptance of the following terms and conditions (the “Terms and Conditions”). We reserve the right to make changes to this Site and these Terms and Conditions at any time.

Legal Notice
This site, any portions of this site, or the products it sells may not be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purpose that is not expressly permitted by MARYLAI Inc.

Agreement / Other Documents / Changes
This Agreement may not be altered, supplemented, or amended by the use of any other document(s). Any such attempt will be null and void unless otherwise agreed to in a written agreement signed by both you and MARYLAI.

If any provision of this Agreement is held to be invalid by any law, rule, order or regulation of any government or by the final determination of any state or federal court, such invalidity shall not affect the enforceability of any other provision of this Agreement.

You agree that we shall not be liable for damages arising from the operation, content, or use of this Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, and use of, this Site or any other hyper-linked website.

Certain content from third party vendors may be made available as part of this Site. This content is believed to be reliable, but we do not endorse or guarantee the accuracy or completeness of this content.

Disclaimer and Limitation of Liability as to this Site
While we endeavor to provide the most accurate, up-to-date information available, the information on this Site may be out of date or include omissions, inaccuracies or other errors.

Copyright and Trademark Notice
All content included on this Site, such as images, text, logos, graphics, icons, images, audio clips, digital downloads, data compilations, and software (and the compilation of such content), is the property of MARYLAI and is protected by United States and international copyright laws.

All marks indicated as registered on this Site are registered trademarks of MARYLAI, in the United States and other countries. The trademarks on this Site may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks not owned by us or our subsidiaries that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Governmental Authorizations
You are solely responsible for obtaining any licenses or other governmental authorizations related to your use of the Products that may be required by any federal, state or local government agency, and for complying with all rules and regulations imposed by such agencies. Neither MARYLAI nor any of its employees is your agent or representative in governmental matters.

Products
MARYLAI may revise or discontinue products at any time. Although availability may be indicated on the site, we cannot guarantee product availability and products, nonetheless, may not be available. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products.

Taxes
All applicable local, city, and state taxes are your responsibility and will be applied to the order. You agree to pay these taxes.

General
If any provision of these Terms and Conditions shall be held to be invalid, illegal, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law and the validity, legality, and enforceability of the remaining provisions shall not be affected thereby. The products offered here are solely for the use of our customers. You may not assign your rights or obligations under these terms and conditions without our express written consent.